Skidmore College Status - Incident history https://status.skidmore.edu Skidmore College Sat, 20 Jun 2026 10:39:42 +0000 Skidmore Website is back up Type: Incident Affected Components: Skidmore Website Jun 20, 12:54:27 GMT+0 - Resolved - Skidmore Website is back up. This incident was automatically resolved by Instatus monitoring. Jun 20, 10:39:42 GMT+0 - Investigating - Skidmore Website is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

Jun 20, 12:54:27 GMT+0
Resolved - Skidmore Website is back up. This incident was automatically resolved by Instatus monitoring..

Jun 20, 10:39:42 GMT+0
Investigating - Skidmore Website is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Sat, 20 Jun 2026 10:39:42 +0000 https://status.skidmore.edu/incident/cmqm8793j00162jpibjw5bkgg https://status.skidmore.edu/incident/cmqm8793j00162jpibjw5bkgg ResNet Maintenance Type: Maintenance Duration: 4 hours Affected Components: Student Dorm Network Jun 9, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 9, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 9, 06:00:00 GMT+0 - Identified - Thanks for your patience while this work is completed. We'll be tracking the progress throughout the maintenance window and will be sure to notify you if we learn of any changes. For questions or assistance, [**click here**](https://campus.apogee.us/select)to contact our 24-hour support center at: (855) 377-4170. Type: Maintenance

Duration: 4 hours

Affected Components:

Jun 9, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 9, 06:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 9, 06:00:00 GMT+0
Identified - Thanks for your patience while this work is completed. We'll be tracking the progress throughout the maintenance window and will be sure to notify you if we learn of any changes. For questions or assistance, [**click here**](https://campus.apogee.us/select)to contact our 24-hour support center at: (855) 377-4170..

]]> Tue, 9 Jun 2026 06:00:00 +0000 https://status.skidmore.edu/maintenance/cmq54ldiz00a7qsmpxntb83wj https://status.skidmore.edu/maintenance/cmq54ldiz00a7qsmpxntb83wj Skidmore Website is back up Type: Incident Affected Components: Skidmore Website May 13, 22:04:27 GMT+0 - Resolved - Skidmore Website is back up. This incident was automatically resolved by Instatus monitoring. May 13, 21:49:27 GMT+0 - Investigating - Skidmore Website is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

May 13, 22:04:27 GMT+0
Resolved - Skidmore Website is back up. This incident was automatically resolved by Instatus monitoring..

May 13, 21:49:27 GMT+0
Investigating - Skidmore Website is down at the moment. This incident was automatically created by Instatus monitoring..

]]> Wed, 13 May 2026 21:49:27 +0000 https://status.skidmore.edu/incident/cmp4le6ud00rzmv15tss02kyx https://status.skidmore.edu/incident/cmp4le6ud00rzmv15tss02kyx Microsoft and Amazon datacenter issues Type: Incident Duration: 23 hours and 5 minutes Affected Components: Omnialerts, Canva, Email, eForms (NextGen), Brightspace (theSpring and Learnmore Skidmore), Qualtrics, Amazon → Microsoft → Oct 30, 15:05:25 GMT+0 - Resolved - This incident has been resolved. Oct 29, 18:09:37 GMT+0 - Identified - eForms (NextGen) now functioning normally. Oct 29, 17:19:05 GMT+0 - Investigating - Microsoft and Amazon datacenters are experiencing widespread issues. This may impact various hosted services as these companies rectify the issues. Oct 29, 16:00:02 GMT+0 - Investigating - Eforms are currently not available. We have contacted the vendor and they are actively working on it. Type: Incident

Duration: 23 hours and 5 minutes

Affected Components:

Oct 30, 15:05:25 GMT+0
Resolved - This incident has been resolved..

Oct 29, 18:09:37 GMT+0
Identified - eForms (NextGen) now functioning normally..

Oct 29, 17:19:05 GMT+0
Investigating - Microsoft and Amazon datacenters are experiencing widespread issues. This may impact various hosted services as these companies rectify the issues..

Oct 29, 16:00:02 GMT+0
Investigating - Eforms are currently not available. We have contacted the vendor and they are actively working on it..

]]> Wed, 29 Oct 2025 16:00:02 +0000 https://status.skidmore.edu/incident/cmhc6lvun004s13nidazqzw8p https://status.skidmore.edu/incident/cmhc6lvun004s13nidazqzw8p Amazon Datacenter Difficulties Type: Incident Duration: 1 day and 19 minutes Affected Components: Brightspace (theSpring and Learnmore Skidmore), Omnialerts, Canva, Qualtrics, Amazon → Oct 21, 11:49:02 GMT+0 - Resolved - This incident has been resolved. Oct 20, 12:22:17 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 20, 11:30:00 GMT+0 - Identified - Amazons most popular datacenter is suffering difficulties. Due to this you may encounter issues using some services hosted there. Some examples of this are Canva, theSpring and Omnialert. Type: Incident

Duration: 1 day and 19 minutes

Affected Components:

Oct 21, 11:49:02 GMT+0
Resolved - This incident has been resolved..

Oct 20, 12:22:17 GMT+0
Identified - We are continuing to work on a fix for this incident..

Oct 20, 11:30:00 GMT+0
Identified - Amazons most popular datacenter is suffering difficulties. Due to this you may encounter issues using some services hosted there. Some examples of this are Canva, theSpring and Omnialert..

]]> Mon, 20 Oct 2025 11:30:00 +0000 https://status.skidmore.edu/incident/cmgz3jrmi0233mx2447s5i6zj https://status.skidmore.edu/incident/cmgz3jrmi0233mx2447s5i6zj Eforms (Nextgen) is Down Type: Incident Duration: 22 minutes Sep 11, 19:15:28 GMT+0 - Resolved - This incident has been resolved. Sep 11, 18:53:00 GMT+0 - Identified - We are working with Nextgen to fix the issue Type: Incident

Duration: 22 minutes

Sep 11, 19:15:28 GMT+0
Resolved - This incident has been resolved..

Sep 11, 18:53:00 GMT+0
Identified - We are working with Nextgen to fix the issue.

]]> Thu, 11 Sep 2025 18:53:00 +0000 https://status.skidmore.edu/incident/cmffs739c000194477dsas5yo https://status.skidmore.edu/incident/cmffs739c000194477dsas5yo ResNet Maintenance Type: Maintenance Duration: 4 hours Affected Components: Student Dorm Network Aug 3, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 3, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 3, 07:00:00 GMT+0 - Identified - Users can expect brief interruptions during the maintenance window. Thanks for your patience while this work is completed. We'll be tracking the progress throughout the maintenance window and will be sure to notify you if we learn of any changes. For questions or assistance, [click here](https://campus.apogee.us/select) to contact our 24-hour support center at: (855) 377-4170. Type: Maintenance

Duration: 4 hours

Affected Components:

Aug 3, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 3, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 3, 07:00:00 GMT+0
Identified - Users can expect brief interruptions during the maintenance window. Thanks for your patience while this work is completed. We'll be tracking the progress throughout the maintenance window and will be sure to notify you if we learn of any changes. For questions or assistance, [click here](https://campus.apogee.us/select) to contact our 24-hour support center at: (855) 377-4170..

]]> Sun, 3 Aug 2025 07:00:00 +0000 https://status.skidmore.edu/maintenance/cmdovyt3901yt5ndjla32seri https://status.skidmore.edu/maintenance/cmdovyt3901yt5ndjla32seri Web Applications hosted at app.skidmore.edu not responding Type: Incident Duration: 30 minutes Jul 29, 18:47:11 GMT+0 - Resolved - This incident has been resolved. Jul 29, 18:17:00 GMT+0 - Investigating - Web applications on [app.skidmore.edu](http://app.skidmore.edu) are not responding as they should. We are looking into this issue. Type: Incident

Duration: 30 minutes

Jul 29, 18:47:11 GMT+0
Resolved - This incident has been resolved..

Jul 29, 18:17:00 GMT+0
Investigating - Web applications on [app.skidmore.edu](http://app.skidmore.edu) are not responding as they should. We are looking into this issue..

]]> Tue, 29 Jul 2025 18:17:00 +0000 https://status.skidmore.edu/incident/cmdow29qg00x1gjtyovehpe5d https://status.skidmore.edu/incident/cmdow29qg00x1gjtyovehpe5d Resnet Wifi Maintenance Type: Maintenance Duration: 3 hours Affected Components: Student Dorm Network Jul 9, 13:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 9, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 9, 10:00:00 GMT+0 - Identified - Users can expect to experience a network outage until it can be restored. Thanks for your patience while this work is completed. We'll be tracking the progress throughout the maintenance window and will be sure to notify you if we learn of any changes. For questions or assistance, [**click here**](https://skidmore.apogee.us/)to contact our 24-hour support center at: (855) 377-4170. Type: Maintenance

Duration: 3 hours

Affected Components:

Jul 9, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jul 9, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 9, 10:00:00 GMT+0
Identified - Users can expect to experience a network outage until it can be restored. Thanks for your patience while this work is completed. We'll be tracking the progress throughout the maintenance window and will be sure to notify you if we learn of any changes. For questions or assistance, [**click here**](https://skidmore.apogee.us/)to contact our 24-hour support center at: (855) 377-4170..

]]> Wed, 9 Jul 2025 10:00:00 +0000 https://status.skidmore.edu/maintenance/cmct7s2bq0035lwnnt8mrw60u https://status.skidmore.edu/maintenance/cmct7s2bq0035lwnnt8mrw60u Apogee Maintenance Type: Maintenance Duration: 5 hours Affected Components: Student Dorm Network Jun 18, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 18, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 18, 00:00:00 GMT+0 - Identified - Users can expect a network outage of up to 3 hours during the maintenance window. Thanks for your patience while this work is completed. We'll be tracking the progress throughout the maintenance window and will be sure to notify you if we learn of any changes. For questions or assistance, [**click here**](https://campus.apogee.us/select)to contact our 24-hour support center at (855) 377-4170. Type: Maintenance

Duration: 5 hours

Affected Components:

Jun 18, 05:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 18, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 18, 00:00:00 GMT+0
Identified - Users can expect a network outage of up to 3 hours during the maintenance window. Thanks for your patience while this work is completed. We'll be tracking the progress throughout the maintenance window and will be sure to notify you if we learn of any changes. For questions or assistance, [**click here**](https://campus.apogee.us/select)to contact our 24-hour support center at (855) 377-4170..

]]> Wed, 18 Jun 2025 00:00:00 +0000 https://status.skidmore.edu/maintenance/cmbz2ohll000v82omd7bsnaan https://status.skidmore.edu/maintenance/cmbz2ohll000v82omd7bsnaan Apogee network Maintenance Type: Maintenance Duration: 4 hours Affected Components: Student Dorm Network May 22, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully May 22, 07:00:01 GMT+0 - Identified - Maintenance is now in progress May 22, 07:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Users can expect to experience a network outage until the maintenance is finished. We'll be tracking the progress throughout the maintenance window and will be sure to notify you if we learn of any changes. Type: Maintenance

Duration: 4 hours

Affected Components:

May 22, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 22, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

May 22, 07:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. Users can expect to experience a network outage until the maintenance is finished. We'll be tracking the progress throughout the maintenance window and will be sure to notify you if we learn of any changes..

]]> Thu, 22 May 2025 07:00:00 +0000 https://status.skidmore.edu/maintenance/cmaqrqoti000goixipdnyu2mw https://status.skidmore.edu/maintenance/cmaqrqoti000goixipdnyu2mw Network Maintenance 2/14/25 Type: Maintenance Duration: 6 hours Affected Components: Student Dorm Network Feb 14, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 14, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 14, 05:00:00 GMT+0 - Identified - During the maintenance window, users can expect to experience a network outage lasting about 90 minutes. Thanks for your patience while this work is completed. We'll monitor the progress throughout the maintenance window and notify you if we learn of any changes. For questions or assistance, [**click here**](https://skidmore.apogee.us/)to contact our 24-hour support center at: (855) 377-4170. Type: Maintenance

Duration: 6 hours

Affected Components:

Feb 14, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 14, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 14, 05:00:00 GMT+0
Identified - During the maintenance window, users can expect to experience a network outage lasting about 90 minutes. Thanks for your patience while this work is completed. We'll monitor the progress throughout the maintenance window and notify you if we learn of any changes. For questions or assistance, [**click here**](https://skidmore.apogee.us/)to contact our 24-hour support center at: (855) 377-4170..

]]> Fri, 14 Feb 2025 05:00:00 +0000 https://status.skidmore.edu/maintenance/cm73f1djq000113pnisc27xqw https://status.skidmore.edu/maintenance/cm73f1djq000113pnisc27xqw Email is currently down Type: Incident Duration: 22 hours and 16 minutes Affected Components: Email Nov 26, 14:16:33 GMT+0 - Resolved - This incident has been resolved. Microsoft has restored service. Nov 25, 16:00:15 GMT+0 - Investigating - We are making inquiries with Microsoft to find out what's going on. Type: Incident

Duration: 22 hours and 16 minutes

Affected Components:

Nov 26, 14:16:33 GMT+0
Resolved - This incident has been resolved. Microsoft has restored service..

Nov 25, 16:00:15 GMT+0
Investigating - We are making inquiries with Microsoft to find out what's going on..

]]> Mon, 25 Nov 2024 16:00:15 +0000 https://status.skidmore.edu/incident/cm3x7s8ot005imy2mgcmkb1np https://status.skidmore.edu/incident/cm3x7s8ot005imy2mgcmkb1np Apogee Wifi Down Type: Incident Duration: 3 hours Affected Components: Student Dorm Network Oct 28, 03:45:00 GMT+0 - Resolved - This incident has been resolved. Oct 28, 00:45:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 3 hours

Affected Components:

Oct 28, 03:45:00 GMT+0
Resolved - This incident has been resolved..

Oct 28, 00:45:00 GMT+0
Investigating - We are currently investigating this incident..

]]> Mon, 28 Oct 2024 00:45:00 +0000 https://status.skidmore.edu/incident/cm2t0tfji001zeo4c5684merr https://status.skidmore.edu/incident/cm2t0tfji001zeo4c5684merr Apogee Maintenance Type: Maintenance Duration: 6 hours Affected Components: Student Dorm Network Apr 2, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 2, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 2, 04:00:00 GMT+0 - Identified - Apogee is planning for a scheduled maintenance during that time. Type: Maintenance

Duration: 6 hours

Affected Components:

Apr 2, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 2, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 2, 04:00:00 GMT+0
Identified - Apogee is planning for a scheduled maintenance during that time..

]]> Tue, 2 Apr 2024 04:00:00 +0000 https://status.skidmore.edu/maintenance/clugxo7pw0558bcnfv7kapo6x https://status.skidmore.edu/maintenance/clugxo7pw0558bcnfv7kapo6x Box.com Unexpected exception Type: Incident Duration: 2 hours and 12 minutes Affected Components: Box.com Mar 11, 20:18:28 GMT+0 - Resolved - This incident has been resolved. Mar 11, 18:06:01 GMT+0 - Investigating - We are currently investigating an issue preventing users from logging into their Skidmore box account. Type: Incident

Duration: 2 hours and 12 minutes

Affected Components:

Mar 11, 20:18:28 GMT+0
Resolved - This incident has been resolved..

Mar 11, 18:06:01 GMT+0
Investigating - We are currently investigating an issue preventing users from logging into their Skidmore box account..

]]> Mon, 11 Mar 2024 18:06:01 +0000 https://status.skidmore.edu/incident/cltn98crb25207blonlxuefq8n https://status.skidmore.edu/incident/cltn98crb25207blonlxuefq8n Phone Service Issue Type: Incident Duration: 24 days, 1 hour and 49 minutes Affected Components: Phone System Mar 11, 18:07:13 GMT+0 - Resolved - This incident has been resolved. Jan 16, 16:17:55 GMT+0 - Investigating - We are troubleshooting an issue with the phone service that connects us to the outside world. Type: Incident

Duration: 24 days, 1 hour and 49 minutes

Affected Components:

Mar 11, 18:07:13 GMT+0
Resolved - This incident has been resolved..

Jan 16, 16:17:55 GMT+0
Investigating - We are troubleshooting an issue with the phone service that connects us to the outside world..

]]> Tue, 16 Jan 2024 16:17:55 +0000 https://status.skidmore.edu/incident/clrgk5hh5164179baodninl0b3c https://status.skidmore.edu/incident/clrgk5hh5164179baodninl0b3c Phone Service Maitenance Type: Maintenance Duration: 10 minutes Affected Components: Phone System Jan 9, 21:40:00 GMT+0 - Completed - Maintenance has completed successfully Jan 9, 21:30:01 GMT+0 - Identified - Maintenance is now in progress Jan 9, 21:30:00 GMT+0 - Identified - Starting just after 4:30PM today, we will be replacing our phone service vendor. We anticipate a small outage of up to 5-10 minutes for calls coming inbound and going outbound from the college. This will not affect the emergency phone (red phone) in Campus Safety. This also will not affect any internal calls that originate from the college and go to another phone within the college. Type: Maintenance

Duration: 10 minutes

Affected Components:

Jan 9, 21:40:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 9, 21:30:01 GMT+0
Identified - Maintenance is now in progress.

Jan 9, 21:30:00 GMT+0
Identified - Starting just after 4:30PM today, we will be replacing our phone service vendor. We anticipate a small outage of up to 5-10 minutes for calls coming inbound and going outbound from the college. This will not affect the emergency phone (red phone) in Campus Safety. This also will not affect any internal calls that originate from the college and go to another phone within the college..

]]> Tue, 9 Jan 2024 21:30:00 +0000 https://status.skidmore.edu/maintenance/clr6rm85s31756bpoc6qw9ardn https://status.skidmore.edu/maintenance/clr6rm85s31756bpoc6qw9ardn Network Maintenance - Tues 12/19 Type: Maintenance Duration: 3 hours Affected Components: Student Dorm Network, Phone System, Okta, Card system, Public Building Networks, VPN Dec 19, 17:00:00 GMT+0 - Completed - Maintenance has completed successfully Dec 19, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 19, 14:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. During this time frame, there will be intermittent availability to anything hosted by AWS (including Okta) for anyone/anything located on the campus. Type: Maintenance

Duration: 3 hours

Affected Components:

Dec 19, 17:00:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 19, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 19, 14:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. During this time frame, there will be intermittent availability to anything hosted by AWS (including Okta) for anyone/anything located on the campus..

]]> Tue, 19 Dec 2023 14:00:00 +0000 https://status.skidmore.edu/maintenance/clq6ty2o819571bsok5ilvqdl6 https://status.skidmore.edu/maintenance/clq6ty2o819571bsok5ilvqdl6 Degreeworks down. Type: Incident Duration: 1 hour and 7 minutes Affected Components: DegreeAudit Nov 6, 13:45:28 GMT+0 - Resolved - This incident has been resolved. Further maintenance may be needed, but I believe it will not require an additional outage. Nov 6, 13:35:09 GMT+0 - Identified - We need to bring this back down to address system memory issues. Target time back up: 9am. Nov 6, 13:20:01 GMT+0 - Resolved - We identified the problem. This incident has been resolved but will require more maintenance down the road. Nov 6, 12:38:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 1 hour and 7 minutes

Affected Components:

Nov 6, 13:45:28 GMT+0
Resolved - This incident has been resolved. Further maintenance may be needed, but I believe it will not require an additional outage..

Nov 6, 13:35:09 GMT+0
Identified - We need to bring this back down to address system memory issues. Target time back up: 9am..

Nov 6, 13:20:01 GMT+0
Resolved - We identified the problem. This incident has been resolved but will require more maintenance down the road..

Nov 6, 12:38:00 GMT+0
Investigating - We are currently investigating this incident..

]]> Mon, 6 Nov 2023 12:38:00 +0000 https://status.skidmore.edu/incident/clomw168w23028bfoiwcss02hs https://status.skidmore.edu/incident/clomw168w23028bfoiwcss02hs Minor Outage to Campus Network Type: Maintenance Duration: 1 hour Affected Components: Student Dorm Network, Public Building Networks Oct 26, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 26, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 26, 10:00:00 GMT+0 - Identified - We are planning for a scheduled upgrade during that time. Type: Maintenance

Duration: 1 hour

Affected Components:

Oct 26, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 26, 10:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 26, 10:00:00 GMT+0
Identified - We are planning for a scheduled upgrade during that time..

]]> Thu, 26 Oct 2023 10:00:00 +0000 https://status.skidmore.edu/maintenance/clo5qtsl254217b9odlzr44tzc https://status.skidmore.edu/maintenance/clo5qtsl254217b9odlzr44tzc Web forms on Skidmore website not functioning Type: Incident Duration: 6 hours and 2 minutes Oct 12, 22:24:46 GMT+0 - Resolved - This incident has been resolved. Oct 12, 16:23:11 GMT+0 - Investigating - OCM and IT are investigating a time-out issue with skidmore.edu form submissions. Please do not submit any forms through the skidmore.edu website as they will not be fully processed. Any questions, feel free to reach out to the Web Team at webteam@skidmore.edu. Please continue to check back here for updates. Thank you for your patience and understanding. Type: Incident

Duration: 6 hours and 2 minutes

Oct 12, 22:24:46 GMT+0
Resolved - This incident has been resolved..

Oct 12, 16:23:11 GMT+0
Investigating - OCM and IT are investigating a time-out issue with skidmore.edu form submissions. Please do not submit any forms through the skidmore.edu website as they will not be fully processed. Any questions, feel free to reach out to the Web Team at webteam@skidmore.edu. Please continue to check back here for updates. Thank you for your patience and understanding. .

]]> Thu, 12 Oct 2023 16:23:11 +0000 https://status.skidmore.edu/incident/clnne2ghp24553boommp8z30jx https://status.skidmore.edu/incident/clnne2ghp24553boommp8z30jx Internal Mail Server is Down - Some Mailing Lists May Be Impacted Type: Incident Duration: 53 minutes Affected Components: Email Sep 18, 22:20:32 GMT+0 - Resolved - This incident has been resolved. Sep 18, 21:27:10 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 53 minutes

Affected Components:

Sep 18, 22:20:32 GMT+0
Resolved - This incident has been resolved..

Sep 18, 21:27:10 GMT+0
Identified - We are continuing to work on a fix for this incident..

]]> Mon, 18 Sep 2023 21:27:10 +0000 https://status.skidmore.edu/incident/clmpecymk84997b6ohh2lulhjp https://status.skidmore.edu/incident/clmpecymk84997b6ohh2lulhjp Phone System Upgrade Type: Maintenance Duration: 14 hours and 15 minutes Affected Components: Phone System Sep 13, 14:15:03 GMT+0 - Completed - Maintenance has completed successfully. Sep 13, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 13, 00:00:00 GMT+0 - Identified - We will be doing a necessary upgrade to the phone system. There will be a few short outages over the period of several hours. Type: Maintenance

Duration: 14 hours and 15 minutes

Affected Components:

Sep 13, 14:15:03 GMT+0
Completed - Maintenance has completed successfully..

Sep 13, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 13, 00:00:00 GMT+0
Identified - We will be doing a necessary upgrade to the phone system. There will be a few short outages over the period of several hours. .

]]> Wed, 13 Sep 2023 00:00:00 +0000 https://status.skidmore.edu/maintenance/clmgg3cdi13618c2oi15n1q69e https://status.skidmore.edu/maintenance/clmgg3cdi13618c2oi15n1q69e Oracle HCM is down Type: Incident Duration: 4 days, 5 hours and 59 minutes Affected Components: Oracle HCM Aug 17, 18:57:30 GMT+0 - Resolved - This incident has been resolved. Aug 17, 17:15:32 GMT+0 - Investigating - Oracle is currently investigating this incident. Type: Incident

Duration: 4 days, 5 hours and 59 minutes

Affected Components:

Aug 17, 18:57:30 GMT+0
Resolved - This incident has been resolved..

Aug 17, 17:15:32 GMT+0
Investigating - Oracle is currently investigating this incident..

]]> Thu, 17 Aug 2023 17:15:32 +0000 https://status.skidmore.edu/incident/cllffa3qh62838bkoik9xz0opr https://status.skidmore.edu/incident/cllffa3qh62838bkoik9xz0opr EMS Maitenance Type: Maintenance Duration: 4 hours Affected Components: EMS Aug 3, 20:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 3, 16:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 3, 16:00:00 GMT+0 - Identified - IT will be performing maintenance on our EMS Calendar System from 12:00-4:00pm Type: Maintenance

Duration: 4 hours

Affected Components:

Aug 3, 20:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 3, 16:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 3, 16:00:00 GMT+0
Identified - IT will be performing maintenance on our EMS Calendar System from 12:00-4:00pm.

]]> Thu, 3 Aug 2023 16:00:00 +0000 https://status.skidmore.edu/maintenance/clkv5yxi321165fgofhwzcvlsf https://status.skidmore.edu/maintenance/clkv5yxi321165fgofhwzcvlsf Working on Content 7 Issue Type: Incident Duration: 6 minutes Jun 22, 14:46:57 GMT+0 - Resolved - This incident has been resolved. Jun 22, 14:40:48 GMT+0 - Identified - Working on an issue and will update when we have more information Type: Incident

Duration: 6 minutes

Jun 22, 14:46:57 GMT+0
Resolved - This incident has been resolved..

Jun 22, 14:40:48 GMT+0
Identified - Working on an issue and will update when we have more information.

]]> Thu, 22 Jun 2023 14:40:48 +0000 https://status.skidmore.edu/incident/clj793ea849948b6n5xm781bvp https://status.skidmore.edu/incident/clj793ea849948b6n5xm781bvp Ticketrak is down Type: Incident Duration: 21 hours and 12 minutes Affected Components: Ticketrak Jun 21, 11:49:31 GMT+0 - Resolved - This incident has been resolved. Jun 20, 14:37:39 GMT+0 - Identified - There appaars to be a problem on the Ticketrak company's end. They are working to resolve it. Type: Incident

Duration: 21 hours and 12 minutes

Affected Components:

Jun 21, 11:49:31 GMT+0
Resolved - This incident has been resolved..

Jun 20, 14:37:39 GMT+0
Identified - There appaars to be a problem on the Ticketrak company's end. They are working to resolve it..

]]> Tue, 20 Jun 2023 14:37:39 +0000 https://status.skidmore.edu/incident/clj4e3mx520755wboje3xw9cqo https://status.skidmore.edu/incident/clj4e3mx520755wboje3xw9cqo Performance Degradation Starrez Web Portal Type: Incident Affected Components: Starrez Jun 6, 18:01:29 GMT+0 - Resolved - No longer getting degredation or errors. Type: Incident

Affected Components:

Jun 6, 18:01:29 GMT+0
Resolved - No longer getting degredation or errors..

]]> Tue, 6 Jun 2023 18:01:29 +0000 https://status.skidmore.edu/incident/clikl7uoy49055b2ofllfm8rh4 https://status.skidmore.edu/incident/clikl7uoy49055b2ofllfm8rh4 Content7 Update Happening at 5pm Today Type: Maintenance Duration: 1 hour May 16, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully May 16, 21:00:01 GMT+0 - Identified - Maintenance is now in progress May 16, 21:00:00 GMT+0 - Identified - We've been notified by our Sys admin team that we need to move the Content 7 database box from older infrastructure to newer infrastructure in the near future. Looking at schedules, today at 5pm looks to be the only doable day this week. Type: Maintenance

Duration: 1 hour

May 16, 22:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 16, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

May 16, 21:00:00 GMT+0
Identified - We've been notified by our Sys admin team that we need to move the Content 7 database box from older infrastructure to newer infrastructure in the near future. Looking at schedules, today at 5pm looks to be the only doable day this week. .

]]> Tue, 16 May 2023 21:00:00 +0000 https://status.skidmore.edu/maintenance/clhqjqilq259336b9ncp3tauad0 https://status.skidmore.edu/maintenance/clhqjqilq259336b9ncp3tauad0 Server Maitenance Type: Incident Duration: 1 hour Affected Components: Public Building Networks Mar 16, 17:00:00 GMT+0 - Resolved - Servers should now be running normally. Mar 16, 16:00:00 GMT+0 - Investigating - Some of our servers will be down for maintenance. This may affect your ability to log in to your account. The servers will be restored at 1:00pm Type: Incident

Duration: 1 hour

Affected Components:

Mar 16, 17:00:00 GMT+0
Resolved - Servers should now be running normally..

Mar 16, 16:00:00 GMT+0
Investigating - Some of our servers will be down for maintenance. This may affect your ability to log in to your account. The servers will be restored at 1:00pm.

]]> Thu, 16 Mar 2023 16:00:00 +0000 https://status.skidmore.edu/incident/clfb6vtyw603434h6mv9xtbq9jd https://status.skidmore.edu/incident/clfb6vtyw603434h6mv9xtbq9jd Apogee Maintenance Type: Incident Duration: 8 hours Affected Components: Public Building Networks Mar 14, 12:00:00 GMT+0 - Resolved - This incident has been resolved. Mar 14, 04:00:00 GMT+0 - Investigating - Apogee will be doing mainetence on the Residential Wifi. Users can expect to experience service interruptions of six hours during the eight hour window. Type: Incident

Duration: 8 hours

Affected Components:

Mar 14, 12:00:00 GMT+0
Resolved - This incident has been resolved..

Mar 14, 04:00:00 GMT+0
Investigating - Apogee will be doing mainetence on the Residential Wifi. Users can expect to experience service interruptions of six hours during the eight hour window. .

]]> Tue, 14 Mar 2023 04:00:00 +0000 https://status.skidmore.edu/incident/clf6sxfm9205114wlobujp4r8zz https://status.skidmore.edu/incident/clf6sxfm9205114wlobujp4r8zz Apogee Maintenance Type: Incident Duration: 1 hour Affected Components: Public Building Networks Mar 13, 12:00:00 GMT+0 - Resolved - This incident has been resolved. Mar 13, 11:00:00 GMT+0 - Investigating - Construction on campus will cause Apogee WI-Fi services to be down Monday morning on 03/13/2023 from 7 am to 8 am. Please plan accordingly. Type: Incident

Duration: 1 hour

Affected Components:

Mar 13, 12:00:00 GMT+0
Resolved - This incident has been resolved..

Mar 13, 11:00:00 GMT+0
Investigating - Construction on campus will cause Apogee WI-Fi services to be down Monday morning on 03/13/2023 from 7 am to 8 am. Please plan accordingly. .

]]> Mon, 13 Mar 2023 11:00:00 +0000 https://status.skidmore.edu/incident/clf2ktgjx145955cqobn15rw4o5 https://status.skidmore.edu/incident/clf2ktgjx145955cqobn15rw4o5 Apogee outage Type: Incident Duration: 2 days, 16 hours and 41 minutes Affected Components: Student Dorm Network Feb 27, 16:10:36 GMT+0 - Resolved - This incident has been resolved. Feb 24, 23:30:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 2 days, 16 hours and 41 minutes

Affected Components:

Feb 27, 16:10:36 GMT+0
Resolved - This incident has been resolved..

Feb 24, 23:30:00 GMT+0
Investigating - We are currently investigating this incident..

]]> Fri, 24 Feb 2023 23:30:00 +0000 https://status.skidmore.edu/incident/clemvfgpx565035g1ot06ja4uij https://status.skidmore.edu/incident/clemvfgpx565035g1ot06ja4uij Advising and Records Portal Offline Type: Incident Duration: 2 days, 23 hours and 15 minutes Affected Components: Student Portal Feb 20, 13:30:00 GMT+0 - Resolved - This incident has been resolved. Feb 17, 14:15:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 2 days, 23 hours and 15 minutes

Affected Components:

Feb 20, 13:30:00 GMT+0
Resolved - This incident has been resolved..

Feb 17, 14:15:00 GMT+0
Investigating - We are currently investigating this incident..

]]> Fri, 17 Feb 2023 14:15:00 +0000 https://status.skidmore.edu/incident/cle8p3hdr702896rxmx0ck5ibe1 https://status.skidmore.edu/incident/cle8p3hdr702896rxmx0ck5ibe1 Apogge, My res net planned outage Type: Incident Duration: 16 hours Affected Components: Student Dorm Network Feb 16, 21:00:00 GMT+0 - Resolved - We just resolved the issue! Feb 16, 05:00:00 GMT+0 - Investigating - Apogee wireless internet connections will be down for planned maitenence. Type: Incident

Duration: 16 hours

Affected Components:

Feb 16, 21:00:00 GMT+0
Resolved - We just resolved the issue!.

Feb 16, 05:00:00 GMT+0
Investigating - Apogee wireless internet connections will be down for planned maitenence..

]]> Thu, 16 Feb 2023 05:00:00 +0000 https://status.skidmore.edu/incident/cldyumsw90463d2mx3dujkk6e https://status.skidmore.edu/incident/cldyumsw90463d2mx3dujkk6e WEBAPPS Outage Type: Incident Duration: 45 minutes Feb 1, 13:15:00 GMT+0 - Resolved - We just resolved the issue! Feb 1, 12:30:00 GMT+0 - Investigating - Type: Incident

Duration: 45 minutes

Feb 1, 13:15:00 GMT+0
Resolved - We just resolved the issue!.

Feb 1, 12:30:00 GMT+0
Investigating - .

]]> Wed, 1 Feb 2023 12:30:00 +0000 https://status.skidmore.edu/incident/cldlz9alo412056yone5ku0bw2 https://status.skidmore.edu/incident/cldlz9alo412056yone5ku0bw2 Banner / Student System down Type: Incident Duration: 36 minutes Affected Components: Student Portal, Banner Jan 24, 21:20:30 GMT+0 - Resolved - We just resolved the issue! Jan 24, 20:44:34 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 36 minutes

Affected Components:

Jan 24, 21:20:30 GMT+0
Resolved - We just resolved the issue!.

Jan 24, 20:44:34 GMT+0
Investigating - We are currently investigating this incident..

]]> Tue, 24 Jan 2023 20:44:34 +0000 https://status.skidmore.edu/incident/cldaph9vb12329btnah1gzh5jv https://status.skidmore.edu/incident/cldaph9vb12329btnah1gzh5jv DegreeAudit Upgrade Type: Maintenance Duration: 4 days, 4 hours and 31 minutes Affected Components: DegreeAudit Jan 23, 15:31:23 GMT+0 - Completed - Maintenance has completed successfully. Jul 22, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 22, 11:00:00 GMT+0 - Identified - Degreeaudit.skidmore.edu will be down starting 7am Friday morning through the weekend. If available sooner this status will be updated. Type: Maintenance

Duration: 4 days, 4 hours and 31 minutes

Affected Components:

Jan 23, 15:31:23 GMT+0
Completed - Maintenance has completed successfully..

Jul 22, 11:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 22, 11:00:00 GMT+0
Identified - Degreeaudit.skidmore.edu will be down starting 7am Friday morning through the weekend. If available sooner this status will be updated..

]]> Fri, 22 Jul 2022 11:00:00 +0000 https://status.skidmore.edu/maintenance/cl5vpadyf146937pod1fa8xgi0 https://status.skidmore.edu/maintenance/cl5vpadyf146937pod1fa8xgi0 Replace SSL certificates on load balancers Type: Maintenance Duration: 5 days, 12 hours and 28 minutes Affected Components: Box.com, Zoom, Banner Mar 2, 15:28:21 GMT+0 - Completed - Maintenance has completed successfully. Feb 25, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 25, 03:00:00 GMT+0 - Identified - We are planning a scheduled maintenance which may cause a brief outage of 1 to 2 minutes between 10 pm and 10:30 pm tonight. Summary of services behind the balancers: Functionally all of Banner, Cognos, All Shibboleth backed Application Login Functions. (Services like Zoom and Box won't allow NEW logins during the 1 or 2 minute restart period.) Type: Maintenance

Duration: 5 days, 12 hours and 28 minutes

Affected Components:

Mar 2, 15:28:21 GMT+0
Completed - Maintenance has completed successfully..

Feb 25, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 25, 03:00:00 GMT+0
Identified - We are planning a scheduled maintenance which may cause a brief outage of 1 to 2 minutes between 10 pm and 10:30 pm tonight. Summary of services behind the balancers: Functionally all of Banner, Cognos, All Shibboleth backed Application Login Functions. (Services like Zoom and Box won't allow NEW logins during the 1 or 2 minute restart period.).

]]> Fri, 25 Feb 2022 03:00:00 +0000 https://status.skidmore.edu/maintenance/cl01d0m6y2594150oj21act9qf https://status.skidmore.edu/maintenance/cl01d0m6y2594150oj21act9qf Spring-D2l Migration to Okta Type: Maintenance Affected Components: Brightspace (theSpring and Learnmore Skidmore) Jan 10, 19:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jan 10, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully. Jan 10, 19:00:00 GMT+0 - Identified - Maintenance is now in progress. Type: Maintenance

Affected Components:

Jan 10, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Jan 10, 19:00:00 GMT+0
Completed - Maintenance has completed successfully..

Jan 10, 19:00:00 GMT+0
Identified - Maintenance is now in progress..

]]> Mon, 10 Jan 2022 19:00:00 +0000 https://status.skidmore.edu/maintenance/cky4w9p0s229601efobfo17vfgg https://status.skidmore.edu/maintenance/cky4w9p0s229601efobfo17vfgg Cold Fusion Apps Webprod Migration Outage Type: Maintenance Jan 8, 01:30:00 GMT+0 - Completed - Maintenance has completed successfully. Jan 8, 01:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during this time that requires an outage window. Jan 8, 01:30:00 GMT+0 - Identified - Maintenance is now in progress. Type: Maintenance

Jan 8, 01:30:00 GMT+0
Completed - Maintenance has completed successfully..

Jan 8, 01:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during this time that requires an outage window..

Jan 8, 01:30:00 GMT+0
Identified - Maintenance is now in progress..

]]> Sat, 8 Jan 2022 01:30:00 +0000 https://status.skidmore.edu/maintenance/cky4xdze2238831efob2nerecjj https://status.skidmore.edu/maintenance/cky4xdze2238831efob2nerecjj Email Type: Maintenance Duration: 16 minutes Affected Components: Email May 20, 15:13:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. May 20, 15:08:23 GMT+0 - Completed - Maintenance has completed successfully. May 20, 14:51:58 GMT+0 - Identified - Maintenance is now in progress. Type: Maintenance

Duration: 16 minutes

Affected Components:

May 20, 15:13:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

May 20, 15:08:23 GMT+0
Completed - Maintenance has completed successfully..

May 20, 14:51:58 GMT+0
Identified - Maintenance is now in progress..

]]> Thu, 20 May 2021 15:13:00 +0000 https://status.skidmore.edu/maintenance/ckon1874m1155107cbohgihrvij7 https://status.skidmore.edu/maintenance/ckon1874m1155107cbohgihrvij7