Skidmore College - Notice history

All systems operational

Skidmore Website - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 99.94%

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Dec 2021
Jan 2022
Feb 2022

Okta - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Zoom - Operational

100% - uptime
Dec 2021 · 99.99%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Box.com - Operational

100% - uptime
Dec 2021 · 99.99%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022
100% - uptime

theSpring - Brightspace - Operational

100% - uptime
Dec 2021 · 99.82%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Canva - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Omnialerts - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
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Feb 2022

Learnmore Skidmore - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
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Feb 2022

Qualtrics - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022
100% - uptime

Phone System - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Card system - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

VPN - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Campus Network - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Student Dorm Network - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022
100% - uptime

Student Portal - Operational

100% - uptime
Dec 2021 · 99.90%Jan 2022 · 99.88%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Banner - Operational

100% - uptime
Dec 2021 · 99.90%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

DegreeAudit - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022
100% - uptime

Email - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

OneDrive - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Teams - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
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Feb 2022
Operational

All Other Web Applications - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Wordpress Blogs - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Starrez - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Ticketrak - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

EMS - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

eForms (NextGen) - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022
100% - uptime

Oracle HCM - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Slate - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Cognos - Operational

100% - uptime
Dec 2021 · 100.0%Jan 2022 · 100.0%Feb · 100.0%

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Dec 2021
Jan 2022
Feb 2022

Notice history

Feb 2022

Replace SSL certificates on load balancers
  • Completed
    March 02, 2022 at 3:28 PM
    Completed
    March 02, 2022 at 3:28 PM

    Maintenance has completed successfully.

  • In progress
    February 25, 2022 at 3:00 AM
    In progress
    February 25, 2022 at 3:00 AM

    Maintenance is now in progress

  • Planned
    February 25, 2022 at 3:00 AM
    Planned
    February 25, 2022 at 3:00 AM

    We are planning a scheduled maintenance which may cause a brief outage of 1 to 2 minutes between 10 pm and 10:30 pm tonight.

    Summary of services behind the balancers: Functionally all of Banner, Cognos, All Shibboleth backed Application Login Functions. (Services like Zoom and Box won't allow NEW logins during the 1 or 2 minute restart period.)

Skidmore.edu down
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Student Portal will be down at 10 pm tonight until about midnight
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    We are doing a migration and upgrade which will take the Student Portal (and other Cold Fusion systems) down tonight (2/1/22) from 10 pm to midnight.

    The following apps will be down: (and maybe others)

    Student portal RAP Student Directory Retiree Directory Unofficial Transcripts

Jan 2022

Intermittent issues with VPN
  • Resolved
    Resolved

    We are continuing to experience off and on connection issues with VPN. The problem has been identified, but we are currently waiting for the vendor to release a software update to fix the issue. The update is scheduled to be released the beginning of March.

    Until the update is released, if you experience issues with your VPN connection, our advice is to disconnect and reconnect.

Banner issues
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

Intermittent issues with VPN
  • Resolved
    Resolved

    Intermittent issues with VPN have been reported. The problem is being investigated by Networking.

Student Portal is down
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Spring-D2l Migration to Okta
  • Planned
    January 10, 2022 at 7:00 PM
    Planned
    January 10, 2022 at 7:00 PM

    We are planning for a scheduled maintenance during that time.

  • Completed
    January 10, 2022 at 7:00 PM
    Completed
    January 10, 2022 at 7:00 PM

    Maintenance has completed successfully.

  • In progress
    January 10, 2022 at 7:00 PM
    In progress
    January 10, 2022 at 7:00 PM

    Maintenance is now in progress.

Dec 2021

Spring is down
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    Spring is not accessable. Can't reach certify.skidmore.edu.

Spring is down. Vendor side outage.
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    The Spring is down. Multiple faculty reports. Appears to be a vendor-side outage.

Banner reported down at 11:57 AM
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    We are currently investigating this incident.

Spring reported down at 11:26 AM
  • Resolved
    Resolved

    We just resolved the issue!

  • Investigating
    Investigating

    We are currently investigating this incident.

Banner appears to be down
  • Resolved
    Resolved

    Banner is back up.

  • Identified
    Identified

    Issue has been identified and working on a fix.

  • Investigating
    Investigating

    User reported can log into Okta, but Banner hangs when trying to access.

Dec 2021 to Feb 2022

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